Cellar Door FAQs
When is your cellar door open?
We are open 7 days.
Monday to Saturday: 10am-5pm
Sunday: 10am-4pm
Public holidays: 10am-4pm
(Closed: Good Friday & Christmas Day)
Where is Campbells Wines?
Campbells Wines is located in the foothills of the Victorian alps 3km west of the historic town of Rutherglen on the Murray Valley Highway.
4603 Murray Valley Highway
PO Box 44, Rutherglen, Victoria 3685
Distance from:
- Wodonga: 43km- 31-minute drive
- Wangaratta: 41km – 32-minute drive
- Yarrawonga: 47 km – 35-minute drive
- Beechworth: 43km – 34-minute drive
Do I need to make a booking?
Only if your group has less than 10 people.
Group tastings with 10 or more people will incur a cost of $10 per person and must be booked in prior to arrival.
Bookings are also required for our wine experiences.
Phone: 0260336000
Email: wine@campbellswines.com.au
Do you charge for tastings?
No, we do not charge for wine tastings.
We only charge for groups of 10 or more people.
Can we sit outside?
Yes, we have a beautiful lawn area with plenty of outdoor seating available for you to enjoy wines by the glass or bottle.
We also have picnic rugs available for casual lawn seating, with giant games for the children. Please ask at our Cellar Door.
Are children welcome?
Yes, children are very welcome at our Cellar Door but must be supervised at all times. As a small winery and agricultural property, our grounds bring with them additional risk. It is common for forklifts and machinery to be operating on the property, and visitor vehicles moving in and out. As such it is essential that children are closely supervised at all times.
Are you dog friendly?
Yes we love dogs (you might have seen Lizzie on our social media) and we welcome well behaved and social dogs to sit with you outside, where we have a water bowl available for your furry friend.
If our Cellar Door is not too busy we also welcome dog’s inside, however, please note that Amelie our winery cat may be in the Cellar Door or garden area during your visit, so we do ask that dogs remain on a leash at all times.
Do you serve food?
Yes we do - our Vineyard Platters are available all day, every day.
Choose from a variety of cheeses, charcuterie, crackers and more. The cost is dependent on your selection.
Enjoy with a glass of wine and relax on the winery lawns or take a stroll through our winery cellar with over 155 years of winemaking history.
We source local produce wherever possible to ensure the very best quality and to showcase our regions finest producers.
Can I buy a glass of wine to drink?
Yes, you are welcome to purchase a glass or a bottle of wine to enjoy at our Cellar Door.
Other than Cellar Door, where else can we buy your wines?
Our wines are all available to purchase through our online shop.
Alternatively, you can find all our stockists here.
Can we bring our own food and drink?
No BYO food or drink.
We offer vineyard platters, soft drinks and water on site – and of course, WINE!
Can we walk through the vines?
No unfortunately not. This is so we can protect our vines from transferable pests and diseases such as Phylloxera.
Can I buy bulk wine?
Cellar Door is for retail and wholesale sales only.
Any bulk or business enquiries should be directed to our Customer Service team at wine@campbellswines.com.au
Can I buy wine at your Cellar Door, and have it shipped to my house?
Yes of course you can.
A flat rate shipping charge may apply, however please feel free to talk to our friendly Cellar Door team during your visit for further information.
If you would like to join our Cellar Club then freight is free for all orders over a dozen. Any special offers are also freight free.
Freight rates:
VIC/NSW/ACT: $15.00
SA: $20.00
QLD: $25.00
TAS: $30.00
WA/NT: $35.00
Cellar Club FAQs
What is the Cellar Club?
For those who enjoy great wine and the distinctive flavours of Rutherglen, our Cellar Club is a way of providing value directly to our loyal customers across Australia.
By joining our club you are committing to receiving a regular delivery of wine.
We will contact you via email well ahead of the shipping date advising you that your wine delivery is coming and when your credit card will be charged. When your payment has been processed, we will send you a confirmation email noting the successful payment. This will be followed by a shipment notification email that will include a link to your tracking.
Why should I choose Campbells Cellar Club?
No joining fee or hidden costs
Flexibility in wine and pack selection (craft your own)
Save 10% and more on packs, cellar door and website prices
Complimentary private wine tastings at cellar door (please call to book)
Free delivery on regular wine packs, special offers and orders of twelve bottles or more
Exclusive benefits throughout the year including member privileges at Cellar Door
Access to news, reviews and events as they happen
Exclusive access to Campbells dinners and events throughout the year, including our annual Bobbie Burns Dinner where tickets sell out in less than 5 minutes.
Can I change the address where my wine is shipped to?
If you have moved or would like to permanently change your shipping address you can do this by logging in to your account and editing your shipping address.
Alternatively, if you would simply like a once off change of shipping address you can do this by contacting us via phone or email.
When will my credit card be charged?
For new subscriptions, the first payment will be taken at the time of checkout. Subsequent shipments will be charged every 3 or 6 months thereafter until cancellation.
If you are signed up to receive a standard pack, payments are processed in the middle of the payment month and either quarterly or biannually, depending on the pack:
Tasting Pack – quarterly, in February, May, August and November
Red Tasting Pack– quarterly, in February, May, August and November
White Tasting Pack– quarterly, in February, May, August and November
Red Dozen – biannually, in May and November
Mixed Dozen– biannually, in May and November
White Dozen– biannually, in May and November
Amelie Dozen – biannually, in May and November
Bobbie Burns Dozen – biannually, in May and November
Fortified Pack - biannually, in May and November
Vintage Pack – biannually, in February and August
Red Vintage Pack – biannually, in February and August
How do I get in touch with the Cellar Club team?
You have two options: you can either call us on our free call number 1800 359 458 or email us at cellarclub@campbellswines.com.au
Where do Campbells deliver to?
We can deliver your wine anywhere within Australia. We offer international shipping to New Zealand only. All member packs are shipped freight free directly to your door.
I am going on holiday, what are my options?
We can amend your address so that you don't miss a shipment (and have your wine delivered to you while you're away) or we can hold until a date when you have returned.
Just give us a call on 1800 359 458 to discuss.
Can I alter my pack size?
Each delivery can be altered regarding the pack, the contents, and the quantity. You can change it every time if you’d like!
General FAQs
What’s the difference between Muscat and Topaque?
The grape varieties. The fermentation and maturation is the same.
- Muscat is made from Muscat a Petit Grains Rouge
- Topaque is made from Muscadelle
How many acres do Campbells have under vine?
168 acres (67ha)
Why don’t you have Sauvignon Blanc?
We specialize in grapes that grow well in the Rutherglen Wine Region. Here we have a Mediterranean climate and we believe Sauvignon Blanc does better in a cooler climate.
Why are the bottles shaped as they are?
They tend to be modelled on the traditional shapes used in Europe and especially France and Germany.
Campbells were the first to bottle fortified wines in clear glass so that the incredible colour could be appreciated.
Why do some bottles have flat bases while others are more concave?
The concave bottom allows for pouring without having too much hand contact with the glass.
With sparkling wines, it strengthens the base of the bottle.
Riesling bottle shape – is there a reason for this?
Traditional shape used in Germany
Explain the Solera Process
Click here to read about the solera process.
What is Trebbiano?
It is a grape variety. The most widely grown grape variety in Italy. Also known as Ugni Blanc
Why do you use a mechanical grape harvester?
We use a mechanical harvester so that we can immediately pick the grapes at their optimum maturity, before rain and in the cool of the night for those grapes that need to be kept cool, especially the whites.
How much wine do we sell each year?
Approximately 25,000 dozen